Privacy Policy

Pivotal International

Pivotal International is committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you interact with our website or engage with our services.

Company Information

Pivotal International
Registered Office: Highstone House, 165 High Street, Barnet, Hertfordshire, EN5 5SU
Email: sales@pivotal-intl.com

1. Information We Collect

We may collect personal and business information including your name, company name, email address, phone number, business address, and any details provided through contact forms or direct communication. In addition, we may collect technical data such as IP address, browser type, device information, and website usage statistics to improve performance and user experience.

2. How We Use Your Information

The information we collect is used to respond to inquiries, provide requested services, manage commercial transactions, and maintain professional communication. We may also use collected data to improve our website functionality, maintain internal records, comply with legal obligations, and manage contractual relationships.

3. Data Protection & Security

Pivotal International implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal information is limited to authorized personnel and handled in accordance with established security standards.

4. Information Sharing

We do not sell, rent, or trade personal information to third parties. Information may be shared only when required by law, necessary to fulfill contractual obligations, or when working with trusted service providers supporting our business operations. All third parties engaged are required to maintain confidentiality and comply with data protection standards.

5. Cookies & Website Usage

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies allow us to understand visitor behavior and improve site functionality. Users may manage or disable cookies through their browser settings if desired.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill business purposes, comply with regulatory requirements, and maintain accurate records. When data is no longer required, it is securely deleted or archived in accordance with applicable laws.

7. Your Rights

Depending on applicable regulations, you may have the right to request access to your personal data, request corrections, request deletion, or restrict certain processing activities. Requests will be handled in accordance with relevant data protection laws.

8. Policy Updates

Pivotal International reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and continued use of our website constitutes acceptance of the revised policy.